Acceptable Use Policy
Last updated: July 1, 2026
1. Scope and application
This Acceptable Use Policy ("AUP") governs your use of all Zod products, services, software, APIs, websites, and any related materials (collectively, the "Service"). It applies to all users, including:
- Free tier users (Hobby plan)
- Paid subscribers (Pro and Teams plans)
- Enterprise customers under separate agreement
- API users and developers integrating with Zod
- Any individual or entity accessing the Service on behalf of an organization
This AUP supplements your Terms of Service or Enterprise Agreement. Defined terms used but not defined in this AUP have the meanings given in the Terms of Service. By using the Service, you agree to comply with this AUP. Violations may result in suspension or termination of your access.
2. Prohibited conduct
You may not use the Service to engage in, facilitate, or promote any of the following activities:
Illegal activities
- Violating any applicable local, state, national, or international law or regulation
- Generating, storing, or distributing content that is illegal, including child sexual abuse material (CSAM), malware, viruses, ransomware, spyware, or any other harmful code
- Facilitating illegal activity, including fraud, money laundering, terrorism financing, or human trafficking
Harmful conduct
- Harassment, bullying, stalking, or intimidation of individuals or groups
- Hate speech — content that promotes or incites violence, discrimination, or hostility based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
- Threats of violence or advocating for harm against individuals or groups
- Doxing — publishing private or identifying information about individuals without their consent
Intellectual property violations
- Infringing copyright, trademark, patent, trade secret, or other intellectual property rights
- Uploading or sharing content that you do not have the legal right to distribute
- Removing or altering copyright notices, watermarks, or attribution from any content
Technical abuse
- Attempting to reverse engineer, decompile, disassemble, or extract source code from the Service
- Circumventing access restrictions, authentication mechanisms, rate limits, or usage quotas
- Scraping, crawling, or systematically extracting data from the Service without prior written authorization
- Interfering with or disrupting the integrity, security, or performance of the Service, servers, or networks
- Introducing any virus, worm, Trojan horse, logic bomb, or other malicious or technologically harmful material
- Probing, scanning, or testing the vulnerability of the Service or its infrastructure without authorization
Misrepresentation and deception
- Impersonating Zod employees, other users, or any person or entity
- Creating accounts through automated means, fraudulently, or using false identities
- Misrepresenting your affiliation with Zod or any third party
- Providing false or misleading information in account registration or billing
3. Content standards
You are solely responsible for all content you input into, generate through, or share via the Service ("Your Content"). Your Content must not:
- Violate any applicable law or regulation
- Infringe any third-party intellectual property or privacy rights
- Contain malicious code, viruses, or any harmful components
- Contain confidential or sensitive information of third parties without their consent
- Be false, misleading, or deceptive
- Contain unsolicited or unauthorized advertising, promotional materials, spam, or chain letters
- Violate this AUP or the Terms of Service
Zod does not actively monitor Your Content but reserves the right to review, filter, or remove content that we reasonably believe violates this AUP. We also may use automated systems to detect potential violations, including content classifiers that scan for prohibited categories.
4. API and automated access
If you access the Service via API, you additionally agree to:
- Comply with all documented rate limits, usage quotas, and throttling mechanisms
- Not use the API in any manner that imposes an unreasonable or disproportionate load on Zod's infrastructure
- Not use the API to replicate, compete with, or replace the core functionality of the Service
- Keep all API keys and access tokens confidential and not share them with unauthorized third parties
- Immediately rotate any API key that you suspect has been compromised
- Not use the API to access or extract data for purposes of training competing AI models
- Not circumvent API restrictions designed to enforce rate limits, access controls, or feature gating
Note: Excessive or abusive API usage may result in temporary or permanent suspension of API access without prior notice. If you need higher rate limits, please contact contact@zodagent.com to discuss your use case.
5. Account responsibilities
As a user of the Service, you are responsible for:
- Maintaining the confidentiality and security of your account credentials
- All activities that occur under your account, whether authorized by you or not
- Notifying Zod immediately of any unauthorized use of your account or security breach
- Ensuring that your account information (email, billing details, etc.) remains accurate and current
- Complying with all applicable laws and regulations in your use of the Service
If you are an administrator of a Teams or Enterprise account, you are additionally responsible for the actions of your team members and for ensuring they comply with this AUP.
6. Model training and IP
To protect the integrity of our Service and the rights of our users, the following restrictions apply:
- No use for competing model training: You may not use the Service to train, improve, or develop any AI model, machine learning system, or competing product, except as expressly permitted in your agreement with Zod.
- No extraction of model weights: You may not attempt to extract, derive, or replicate the underlying models, algorithms, or training data used by the Service.
- No benchmarking: You may not conduct or publish benchmarks, evaluations, or comparisons of the Service's performance without prior written consent, except as permitted under applicable fair use law.
- Ownership of outputs: Subject to your compliance with these terms, you retain ownership of Your Content as described in the Terms of Service.
7. Reporting violations
If you believe that a user is violating this AUP, please report it to us. We take all reports seriously and will investigate promptly.
To report a violation:
- Email contact@zodagent.com with subject "AUP Violation Report"
- Include the username, account email, or relevant identifying information
- Provide a detailed description of the violation, including timestamps and evidence (e.g., screenshots, logs)
- Your contact information (optional, but helpful if we need to follow up)
We will acknowledge receipt within 2 business days and take appropriate action. Reports may be submitted anonymously.
8. Enforcement and consequences
If we determine that you have violated this AUP, we may take one or more of the following actions at our sole discretion:
- Issue a warning (with or without a cure period)
- Require you to remove or modify violating content
- Temporarily suspend your access to the Service
- Permanently terminate your account
- Disable API keys or revoke access tokens
- Report illegal activity to appropriate law enforcement authorities
- Take legal action to recover damages or enforce compliance
We reserve the right to take immediate action without prior notice in cases of serious or imminent harm, including threats to security, safety, or illegal activity. Violations of this AUP may also constitute breaches of your Terms of Service, and all remedies available under that agreement apply.
Appeals: If your account has been suspended or terminated due to an AUP violation, you may appeal by emailing contact@zodagent.com with the subject "AUP Appeal" and an explanation of why the action was taken in error.
9. Contact us
If you have questions, concerns, or need to report a violation of this AUP, please contact us:
Email: contact@zodagent.com
Report violations: Use subject "AUP Violation Report"
Appeal enforcement: Use subject "AUP Appeal"
Questions about acceptable use?
Our team can answer questions about what constitutes acceptable use of the Service.