Privacy Policy
Last updated: October 6, 2025
1. Personal data we collect
This Privacy Policy covers use of ZOD software, platform, APIs, documentation, and website. It does NOT apply where we act as data processor on behalf of commercial customers.
Collected directly: Account Information (name, email), Payment Information, Inputs and Suggestions, Communication Information, Feedback.
Collected automatically: Device Information, Log Information, Usage Data, Cookies and Similar Technologies, Location Information.
NOT collected: Sensitive/special category personal information (genetic, biometric, health, religious), children under 18.
2. How we use personal data
We use your data to:
- Provide and maintain the Service
- Create, manage, and administer your account
- Improve and develop the Service
- Communicate with you
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Enforce our Terms of Service
Model training: We do NOT use Inputs or Suggestions to train our models unless: (1) flagged for security review, (2) explicitly reported as Feedback, or (3) you have explicitly agreed.
3. How we share personal data
We may share your data with: Service providers, business transferees, legal compliance authorities, affiliates, third-party services/integrations, business account administrators, other users you share with, and with your consent.
4. Retention
We retain personal data for as long as necessary to operate the Service effectively and support legitimate business needs.
5. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your rights and choices
You have rights regarding access, deletion, correction, portability, objection, restriction, and withdrawal of consent. We do not sell or engage in targeted advertising. Contact us at contact@zodagent.com to exercise your rights.
7. Jurisdiction-Specific Disclosures
Additional disclosures apply for residents of the EEA, UK, and US states (California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, Virginia). These disclosures provide specific rights and information required under local law.
8. Privacy policy changes
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on our website.
9. Contacting us
If you have any questions about this Privacy Policy, please contact us at contact@zodagent.com.